FAQs

FAQs

Boiler FAQs

We can supply and install combination boilers, heat only boilers and system boilers

Vogue & Logic Max – Ideal Heating

Green Star 4000 – Worcester Bosch

Eco Compact – Main Heating

  • Supply and installation of your chosen boiler by one of our team of expert fitters
  • Full system power flush & certificate
  • Magnetic filter and shock arrestor
  • Rubbish disposal
  • Making good of the flue internal and external (solid wall only)
  • Gas safe & warranty registration
  • Admin support & annual service reminders

Between 1-3 days depending on the complexity of the job.

Flexible finance is available on request to help you spread the cost and make the work more affordable. Compare with up to 24 lenders without impacting your credit score. Interest rates from as low as 3% with a range of repayment options.

You can increase your boilers longevity with regular servicing but if you begin to notice odd smells, frequent breakdowns, higher bills, strange noises or water leaks, it’s probably time for a new boiler.

Older boiler models can mean finding replacement parts become harder and more expensive plus newer boilers are more energy efficient and can help you save money!

DSB Ltd is a gas safe registered and our company number is 659074

Yes! We can supply and fit a range of traditional and smart home thermostats

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:

  • Get fresh air immediately; make sure you open all doors and windows to ventilate the area.

  • Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels.

  • Extinguish all naked flames and don’t smoke.

  • Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.

  • Contact the relevant National Gas Emergency service number for your area.

  • If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.

  • If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.

  • Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

Central Heating FAQs

Bleeding a heating system is necessary when your radiators aren’t working properly. Sometimes when the air inside your radiators become a problem, some or all of them may become cold or too hot. 

By bleeding the system, the trapped air disappears, returning the normal water flow in the radiators. If your radiator is not getting hot even after bleeding, call a heating expert to fix the issue.

A system flush or power flush is a cleansing process for your boiler which removes any dirt, sludge, rust and debris that may have accumulated within your boiler system over time. These deposits, if left, can seriously effect the efficiency of your heating system and cause cold spots in your radiators, even after bleeding them.

Bathroom/Wet Room FAQs

  • Your quote with DSB will include a dedicated team of expert fitters
  • Ordering and delivery of the sanitary ware of your choice
  • Tiling, adhesives, grout and consumables
  • Electrical work
  • Waterproofing of wet areas
  • Rubbish removal and recycling
  • 12 month warranty on all our work

DSB Ltd is a supply and install company only. The reason for this is that we handle the ordering and delivery process for you and, by using our trusted suppliers we can ensure the highest quality fittings on all of our installations. Should there be an issue with any item, we can have a replacement the very next day meaning there is no disruption to your installation schedule.

We can help you convert your existing bathroom into a more accessible space. We understand that life has its challenges but your bathroom doesn’t have to be one of them. If you want to made adaptations to your home, you may be eligible for financial support from your local council to make changes and for larger adaptations, you can apply for a disabled facilities grant. You’ll not have to pay VAT if the work’s being done to help you because of your disability. For more information, visit https://www.gov.uk/guidance/vatrelief-on-certain-building-work-if-you-have-a-disability

We are proud of our established relationships with the following suppliers: Victoria Plum, Topps Tiles, KVIT, AKW, SCUDO, Victorian Plumbing & Altro Flooring.

Yes we can. We are able to install bathrooms and wet rooms in both small and large commercial spaces.

Flexible finance is available on request to help you spread the cost and make the work more affordable. Compare with up to 24 lenders without impacting your credit score. Interest rates from as low as 3% with a range of repayment options.